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Can I order a customized server?
Yes. The servers on our website are preconfigured server plans. You can customize these plans according to your specific needs. |
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Which operating systems can I choose from?
There are no restrictions with regard to operating systems. We install a limited number of operating systems ourselves (FreeBSD, OpenBSD, Debian, CentOS, Gentoo, Suse, Fedora, Redhat, Ubuntu and all Microsoft operating systems), and we also provide you the opportunity to supply your own operating system and install it using an IP KVM interface. |
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How soon after placing an order can I access my server?
Once you place your order, we will ensure that your server is deployed as quickly as possible. 'Express Servers' are deployed within 1 business day. 'Online Servers' are deployed instantly. All other servers are deployed within 3-5 business days |
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Do you install the operating system, the applications and the software?
Keepdeal.com installs your operating system and the main software packages (on request). However, we cannot implement any additional software products outside of our standard service. For example, we support Apache, PHP, MySQL and several other basic packages. Most customers with a dedicated server can install these packages themselves, with their own configuration and security restrictions. |
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Can I upgrade my server plan?
Certainly. You can upgrade your server plan at any time. Hardware upgrades are not possible for our 'Express servers'. 'Express ervers' are preinstalled and have a uniform hardware configuration. |
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How can I make backups of the data on my server?
The customer is responsible for making backups of his/her data and system configuration. You can also subscribe to our optional backup service. This service provides storage space for backups on our clustered backup NAS. |
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Do you offer remote booting?
Yes, and you do not even need to contact one of our staff members for this. You can manage the power supply to your servers directly from your customer control panel. You can check the current power supply status and switch the power supply on and off as needed. |
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Is a control panel installed on my server?
There is no default control panel installed on your server. We offer Plesk, cPanel and DirectAdmin. Contact our Support team for more information. New customers can request a control panel when signing up for a new server. |
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How many websites can I host on a dedicated server?
You can host an unlimited number of websites, but make sure that the server is not overloaded with more websites than it can handle. How much it can handle depends on the specifications of the server and the type of websites you wish to host on it. Our entry model can easily handle around 500 average websites. |
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Will I have access to the root of my server?
You have access to the root of your server and can install any software you like on the server. |
